Description
Test Bank for Business Communication Process and Product, 8th Edition by Mary Ellen Guffey
Table of Content
1. Business Communication in the Digital Age.
2. Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills.
3. Intercultural Communication.
4. Planning Business Messages.
5. Organizing and Writing Business Messages.
6. Revising Business Messages.
7. Short Workplace Messages and Digital Media.
8. Positive Messages.
9. Negative Messages.
10. Persuasive and Sales Messages.
11. Report and Research Basics.
12. Informal Business Reports.
13. Proposals, Business Plans, and Formal Business Reports.
14. Business Presentations.
15. The Job Search, Résumés, and Cover Letters.
16. Interviewing and Following Up
